At the moment many of us modellers (and our families) are using the postal services that get mail order products delivered. Obviously this increase means that there’s potential for the bottom feeders to attempt to rip people off.
The above text rang alarm bells as I’m not waiting for anything, as well as the wording.
Royal Mail have a page to advise what to look for, with examples of texts/emails illustrated, and a facility to report them.
Have a good weekend!